Since they used each other’s devices and payment methods several times, we had to reject the complaint. The player from Austria had deposited money using her husband’s phone bill and won 600 euros. However, after attempting jest to withdraw the winnings, the casino had closed her account, alleging third-party involvement. Despite her providing documentation and credit card verification, the issue persisted. We clarified that according jest to the casino’s rules and our Fair Gambling Codex, players should have only used payment methods registered in their own name. As the player acknowledged that the phone bill państwa in her husband’s name, we considered the casino’s actions as justified and rejected the complaint.
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The player from Australia had submitted a withdrawal request less than two weeks prior to contacting us. We had advised the player owo be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. However, due owo the player’s lack of response jest to our messages and questions, we were unable owo investigate further and had to reject the complaint. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks.
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We had also provided him with an article jest to read about Payout ratio (RTP). The player decided to stop playing at the casino and we, therefore, rejected the complaint as per his request. We had also offered him the option jest to share his experience with other users mężczyzna our website. HellSpin supports a range of payment services, all widely recognised and known for their reliability. This diversity benefits players, ensuring everyone can easily find a suitable option for their needs.
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- If you wish owo come back to a big wzorzec screen, switch owo your desktop version of HellSpin casino and continue having fun.
- After successfully providing the required documentation, the casino claimed he had a duplicate account, which led to a rejected withdrawal.
- After finishing our review, we can conclude that the Hell Spin App suits those looking for a reliable casino with a great mobile experience.
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- While on-line czat provides immediate assistance, some players may prefer jest to send an email for more detailed inquiries or concerns that require additional information.
- There’s also a section dedicated to responsible gambling on the mobile app.
- The casino państwa confirmed owo have held a Curaçao Interactive Licensing (CIL) license.
- Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service.
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- The complaint has been reopened after we were contacted żeby the player.
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The platform is mobile-friendly, allowing users jest to play anytime, anywhere. Hellspin Casino Australia supports multiple banking options, including credit cards, e-wallets, and cryptocurrencies. Signing up is quick, and new players receive exciting welcome offers. The casino follows strict security measures to ensure a safe gaming experience. Whether you are a casual player or a high roller, Hellspin Casino Australia provides a fun and rewarding experience. Hellspin Casino Norway is a top internetowego gaming platform for Norwegian players.
